About Us

Who We AreSingle Point of ContactKeeping you informedCarrier Management

North Atlantic International Logistics, a leader in the transportation industry, is one of the most highly recognized and respected company’s in logistics today.

We offer greater value for your money, reliability and consistency while creating a fun, dynamic workplace for our staff to enjoy. One of the ways we deliver quality service is by empowering our employees and seeking customer feedback in order to continuously improve our customers’ experience.

We call it peace of mind…choosing North Atlantic means that our customers make one call for all of their transportation needs. Let us do all of the work, keep you up to date, and allow your staff to remain focused on their core business functions.

This is where North Atlantic differentiates itself from other suppliers…..
Utilizing technology and simplifying processes for our customers, we offer access to online status updates, day and night. We allow our customers to “set it and forget it” and have North Atlantic be their “traffic control tower”.

Leverage our specialized industry expertise gained through North Atlantics’ experience working with many clients facing similar challenges.

Quality is the key to servicing our customers, with this in mind; North Atlantic monitors our carrier service levels through its internal carrier management system to ensure reliability and consistency.

Testimonials

As the largest independently owned and operated Canadian window and door manufacturer, we have always had the luxury of owning and operating our own fleet of delivery vehicles. Due to our continuous growth and the flexibility that is required within our industry it became apparent in 2005 that we were in need of the expertise of an external logistics service provider. Our service levels were clearly communicated and relayed by NAI, who through diligence and in some cases ruthlessness in selection of carriers provided us with a service level that not only compared with our own fleet, but in some cases exceeded it.

Since employing the services off NAI, both our growth and renewed flexibility has rewarded us with record months in shipments and revenue generation. It is very rare to find a working partner that values customer service and professionalism that matches our own, and we are very fortunate to have found one in North Atlantic International. As we continue to grow, we have only one service provider in mind for all our distribution needs. Why would we want to change a winning team?

Thank you on behalf our team.

Anonymous,

Corporate Logistics Manager
Dear North Atlantic,

Your team has done a great job and is a pleasure to deal which is why I am sending this to you. North Atlantic International has helped streamline our freight to our Western Canada customers.

Our delivery times, handling damage and freight costs have decreased while our service levels to our customers has been tremendously improved. The traceability of our goods has become a huge improvement from the past.

Thanks,

Director of Operations

One of the largest home improvement suppliers in North America
Dear North Atlantic Team,

I would like to take this opportunity to thank North Atlantic for the exceptional service that they have given to our company. Although our relationship with you has only begun, we have found that your team goes the extra mile for us every step of the way.

The 9 am report that we receive on a daily basis has become an invaluable tool for not only our Transportation Dept., but for our Customer Service as well. They are able to track product that is being transferred from our other facilities, and keep their customers up to date on when to expect deliveries. They are able to see on any given day just exactly where our product is, and when it is expected in our Brampton facility. It also helps the Receiving Dept. plan our daily appointments, because we are to schedule deliveries around our In-transit Shipments.

We have supplied your Teams Tel# to many of our Suppliers, and they call you directly for pick-ups destined for us. Those who we use on a limited basis contact myself, and I conference a member of your team, who will arrange the pick-up, and assist in the preparation of documentation. Our Inter-branch facilities contact your team as well, and schedule pick-ups on our behalf.

Your team has assisted me in shipping Product overseas, to testing Facilities in France. They have helped us prepare all documents needed to ship into foreign Countries, and have tracked the shipments right to the moment that they are delivered. You have also brought product in to us from overseas, with no delay in shipping.

Since we started our relationship here at the Brampton facility, most of our Branches in the United States have started to use your system, for shipping of product from Brampton into assorted Cities within the U.S.. Some of the Branches, that were happy with their Transportation Network at the time, have switched completely to North Atlantic, and have come to depend on the same things that we have, and are more than pleased with the level of Service they receive.

I am completely satisfied with the treatment we get, and would not hesitate to recommend you to any potential users of your system. Thank you for making my job just that much easier

Sincerely:

Shipping/Receiving Supervisor

World Leader in Structural Product Solutions
North Atlantic International Logistics Inc.

North Atlantic is a true pleasure to work with. They are timely, professional, organized and customer service oriented. In short they are everything that you would expect from a shipping company at the top of their game.
One important feature that definitely sets North Atlantic apart from the competition is the “9am Reports”. It is reassuring to be able to know where a shipment is on a daily basis.
I would like to take this opportunity to wish the management and staff at North Atlantic, continued success for many more years.

Keep up the great work.
Sincerely
Aaron
North Atlantic International Logistics Inc.

Over the past 30 years of business, providing spices and seasonings to food processors, we have had the opportunity to work with numerous freight carriers, here in Canada, and the USA. The challenge has often been in trying to find a partner with the same commitment to customer service and efficiency as we support within our company.

North Atlantic International Logistics Inc.(NAI) has been a pleasant surprise in meeting all of our transportation requirements, and has been proactive in providing us with required information before we ask for it! One email is all it takes – and NAI has delivered every time!

We continue to regularly rely on NAI and they are our first call when new freight requirements arise.

Thanks for the great service, and we look forward to building our business partnership through 2013 and beyond.

Sincerely,

Doris
President
North Atlantic International Logistics Inc.

We would just like to take this opportunity to let you know how pleased we are with the services we receive with North Atlantic Logistics. We have utilized your company many times over the past few years with much success and, best of all, no headaches…none…not a one!

With the exception of international shipments, I believe we have used most of the services North Atlantic offers (bringing in our supplies from the United States, shipping out our completed products throughout Canada both by road and rail). We consistently receive on-time deliveries, economical rates and superior customer service.

One important feature that definitely sets North Atlantic apart from the competition has to be the “9am Reports”. It is reassuring to be able to know where a shipment is on a daily basis. I very much look forward to these emails!

The other very important feature we truly appreciate is the staff of North Atlantic. All we have worked with are consummate professionals, very pleasant, prompt to respond to calls and emails, willing to go the extra mile for creative and affordable shipping solutions.

Keep up the great work!
Sincerely,
Christine
Office Administrator